REDEEMING POINTS FOR FREE NIGHT STAYS

USING FREE NIGHT AWARDS

The number of Points required for one (1) free night stay at a Licensed Hotel is based on the expected average daily rate on the date requested for the stay, varies throughout the year, and is subject to change at BWI’s discretion. Free night stays can be reserved at any Licensed Hotel worldwide subject to capacity controls and room availability. To find the number of Points required or to check availability for a free night stay, visit bestwestern.com, your Local Site, the Best Western mobile application, or contact a Best Western call center. Free night stays may not be booked through travel agents or online travel agents and are not commissionable. Your Free Night Award may not be exchanged for cash, transferred, extended beyond the expiration date, or re-credited for points. 

Reservations for free night awards may be booked online or by calling a Best Western call center at 800-237-8483 daily from 5am-10am MST or for any questions regarding youraward. 

A free night stay in a standard room at any Licensed Hotel includes the cost of the room and room taxes, but does not include incidental charges, resort fees, or other fees that the Licensed Hotel may charge, such as parking fees. Guest is financially responsible for any portion of charges exceeding the free night stay award. 

You may cancel your reservation without loss of your free night award by the hotel cancellation deadline. Canceling after the hotel cancellation deadline or failing to show for a reservation, will result in the Free Night Award being voided and loss of the award. 

Free night stays may only be gifted to immediate family members (spouse, partner, children, parents, in-laws, siblings). Once issued, the award is non-transferable.

Use of the Best Western Free Night Award (FNA) to Book Online Reservations at bwh.com

When making an online reservation, guests will be prompted to enter their Best Western FNA number, Sequence number, PIN, and a personal credit card or other form of payment to guarantee the booking.

• FNA applied online covers hotel lodging charges and room rate applicable taxes. Additional fees i.e., resort fees, pet fees, incidentals or any exclusive taxes are not included and are not covered by the award.
• Best Western reserves the right to request a form of security deposit in advance for expenses not covered by the FNA.
• The FNA must be redeemed by the expiration date. The arrival date of your booking must be on or before the FNA expiration date.
• If you modify a reservation associated with the FNA and the total required amount of points changes, the FNA will be refunded back to the account.
• If you cancel a reservation associated with a FNA that has not expired within the cancellation time period, then the full amount is refunded back to the member’s account.
• Once the FNA is redeemed, it cannot be used for any other bookings unless the award is cancelled and redeposited back to the member’s account.
• FNAs are redeemable for one night and one room bookings only. If booking a stay longer than one night or for more than one room, please make a separate reservation for the additional night(s) or room(s).
• FNA Bookings are valid for Domestic (DOM) hotels only (US/Canada/Caribbean).
• The FNA will be delivered by email within 2-3 weeks after meeting the promotion requirement.
• To qualify for the FNA, your BWH Rewards account must be open and not in default at the time of the FNA issuance.
• FNA rules and regulations are subject to change.
• All FNAs issued will have an expiration of 12 months.
• FNA redemptions are subject to the terms and conditions of BWH Rewards.